Privacy Policy
Welcome to Domizenta (hereinafter referred to as “we”). We value your privacy and are committed to handling your personal information in a reasonable and transparent manner. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information, as well as the choices and rights available to you in relevant circumstances.
1. Information We Collect
When you use our website, make a purchase, or contact us, we may collect the following types of information:
Personal identification information, such as your name
Contact information, such as your email address and phone number
Delivery information, such as your shipping address
Order and transaction information, such as purchased items, payment methods, and transaction records
Technical and usage information, such as IP address, browser type, device information, access time, and website usage data
We collect information only to the extent necessary to provide our services.
2. How We Collect Information
We may collect information in the following ways:
When you place an order or submit forms on our website
When you contact us by phone or email
When you subscribe to notifications or voluntarily provide information
When you browse or use our website, including through cookies or similar technologies
3. How We Use Information
We may use the collected information for the following purposes:
To process and fulfill orders, including payment, shipping, returns, exchanges, and after-sales support
To send important communications related to your orders, such as order confirmations and delivery updates
To respond to inquiries and provide customer support
To improve and optimize our website, products, and services
To maintain website security and prevent unauthorized or fraudulent activities
We do not use your information for purposes inconsistent with those described above.
4. Cookies and Similar Technologies
We may use cookies or similar technologies to support website functionality, analyze usage, and enhance user experience.
You may manage or disable cookies through your browser settings; however, doing so may affect certain website features.
5. Disclosure of Information
We may disclose your information in the following situations:
To third-party service providers that support payment processing, logistics, or technical operations
When disclosure is necessary to protect user safety or legitimate interests
When disclosure is reasonably required in specific circumstances
Except as described above, we do not disclose your information to unrelated third parties.
6. Storage and Cross-Border Processing
To support our operations and services, your information may be stored or processed in different locations.
We take reasonable steps to ensure that information is appropriately protected during processing.
7. Information Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, or loss.
However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
8. Your Choices and Rights
You may contact us at any time to:
Request access to information we hold about you
Request correction of inaccurate or incomplete information
Raise questions or provide feedback regarding information handling
We will respond within a reasonable timeframe.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content or information practices of such websites and encourage you to review their relevant policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on our website and will take effect upon publication.
11. Contact Information
If you have any questions about this Privacy Policy or how information is handled, you may contact us using the details below:
Customer Service Phone: +1 (408) 403-3108
Customer Service Email: customer@domizenta.com
Customer Service Hours:
Monday to Friday
09:00–11:00
13:00–18:00
(Australian Eastern Standard Time / Australian Eastern Daylight Time)
Contact Address:
20478 ERMINE ST
CYN COUNTRY, CA 91351
United States